Debt Negotiations

Debt negotiations summary:

  • Debt negotiations involve working out an agreement with creditors to accept a percentage of what's owed and forgive the rest.

  • You may negotiate debt with creditors yourself or ask a debt resolution company to handle negotiations for you.

  • Debt negotiations could reduce the amount you owe and help you get rid of debt faster than by making minimum payments.

Debt negotiations definition and meaning

Creditors might agree to negotiate if you're experiencing a financial hardship

that prevents you from paying what you owe in full. You can handle debt negotiations yourself
if you want to. You’ll need to have patience and a strong resolve. It usually takes ‌multiple rounds of discussion to come to an agreement. If you’re feeling overwhelmed, or you just don’t want to negotiate, you could work with a professional debt resolution company
that negotiates on your behalf.

Key concept

Debt negotiations are the process of working out an agreement between you and your creditor to pay less than what's owed. 

More about debt negotiations

Debt negotiation could offer a way out when you're overwhelmed by debt

. It won't mean you can walk away from your debt completely, but could help you pay down what you owe for less. 

Creditors may enter into debt negotiations when a debt is close to being charged-off. Charged-off as bad debt

means the creditor has decided it won't be able to collect what's owed. 

In that situation, a creditor might agree to negotiate debt to try to recover some of the balance due. 

Debt negotiations: a comprehensive breakdown

Debt negotiation is when you and your creditors agree on an amount to be paid toward a debt that's less than what you owe. Typically, the amount is set as a percentage of the balance. 

For example, if you owe $5,000 to a credit card, you might be able to negotiate a payment of 75% or $3,750 instead. The other $1,250 would be forgiven. 

Here's how the debt negotiation process typically works. 

  • You (or the debt resolution company) make an offer to the creditor to pay a percentage of what you owe. 

  • The creditor can accept your offer, reject it, or make a counteroffer.

  • If the creditor makes a counteroffer, you accept it, reject it, or make a counter-counteroffer. 

  • Once you and the creditor agree on an amount, you'll either pay it in a lump sum or in installment payments. 

  • After you've paid, the rest of the debt is forgiven. 

Debt negotiations usually involve some back and forth, so a little patience can go a long way. Some preparation also helps if you plan to negotiate yourself. You'll need to know how much you can realistically afford to pay if a creditor accepts your offer. 

You’ll probably also have to explain why you need partial debt forgiveness, and possibly document your financial situation.

Being in debt over your head is stressful enough, without the added task of haggling with your creditors. A debt resolution company could make things easier. You tell a debt expert about your debts and they handle the negotiations on your behalf. That leaves you free to focus on living your life while you work toward a better financial future.

Types of debt eligible for negotiation

Negotiation is typically a better solution for certain types of debt

, namely, unsecured debts. An unsecured debt
is a debt that isn't attached to any collateral. Collateral is something of value you own, like a car, home, or bank account. 

Debt negotiations could be an option if you mostly owe unsecured debt:

Those are all debts that a professional debt resolution company could help with. 

A debt resolution company wouldn't be able to help you negotiate secured debts, utility bills, taxes, or lawsuits. 

If you're late on your mortgage, car loan, or federal student loan payments, you can talk to your lender about ways to get caught up. And if you have federal tax debt

, you could set up a payment plan with the IRS or negotiate it through the IRS’s Offer in Compromise program. 

DEBT RESOLUTION

Leave debt behind, so you can move forward

Get rid of your debt in 24-48 months and reduce what you owe with help from debt experts.

Debt Negotiations FAQs

Follow these steps:

  • Decide the amount you can afford to pay.

  • Decide what you want from the creditor—more time to pay, lower payments, a reduced payoff, reduced interest, waiver of fees and penalties, or a combination.

  • Contact the creditor by phone or in writing to make an offer. If you come to an agreement, send two copies of a letter detailing the terms of your arrangement. Have them sign and return one copy.

  • Fulfill your obligation—for instance, make a lump sum payment for the agreed-upon amount. Don’t do this unless you have a signed agreement in place. 

You can also hire a debt resolution company

to analyze your debts, negotiate for you, and complete the process. 

There are no government debt forgiveness programs for credit cards. Eligible borrowers may be able to get their federal student loans forgiven, however. If you have credit card debt, working with a debt resolution company is an option for those who want to pursue forgiveness. A debt resolution company could negotiate with your creditors on your behalf and try to lower the balances that you owe.


The amount of credit card debt you could get forgiven varies, but a typical range could be anywhere from 30% to 80% of the amount owed. Several factors influence how much a creditor might forgive, such as the total amount due and how long the account has been delinquent. 

Related Articles

how-to-negotiate-with-creditors.jpg

If you’re struggling to make your minimum debt payments, you may be able to negotiate with your creditors yourself. Here are a few tips.

5-effective-strategies-for-negotiating-credit-card-debt.jpg

Debt negotiation could help you reduce overwhelming credit card balances. Learn how to negotiate with creditors.

overwhelming-debt.jpg

There are many solutions for overwhelming debt. Find your best one here today and sleep better tonight.

Achieve Logomark

Achieve is the leader in digital personal finance, built to help everyday people move forward on the path to a better financial future.

Footer Trust Pilot Marker

TrustScore 4.8/5

Footer Housing Marker

.

Footer BBB Marker

.

Personal loans are available through our affiliate Achieve Personal Loans (NMLS ID #227977), originated by Cross River Bank, a New Jersey State Chartered Commercial Bank, Equal Housing Lender. Loan applications are subject to credit review, underwriting criteria, and approval. Loans are not available in all states and available loan terms/fees may vary by state. Loan amounts range from $5,000 to $50,000. For loans $35,000+ must have a minimum 660 credit score. APRs range from 8.99% to 29.99% and include applicable origination fees that vary from 1.99% to 8.99%. Repayment periods range from 24 to 60 months. Example loan: four-year $20,000 loan with an origination fee of 8.99%, a rate of 15.49%, and corresponding APR of 20.77%, would have an estimated monthly payment of $561.60 and a total cost of $26,966.26. To qualify for a 8.99% APR loan, a borrower will need excellent credit, a loan amount less than $12,000.00, and a term of 24 months. Adding a co-borrower with sufficient income; using at least eighty-five percent (85%) of the loan proceeds to pay off qualifying existing debt directly; or showing proof of sufficient retirement savings, could help you also qualify for lower rates. Loan Consultants for Achieve Personal Loans are available Monday-Friday 6 AM to 8 PM AZ time, and Saturday-Sunday 7 AM to 5 PM AZ time.

Home Equity loans are available through our affiliate Achieve Loans (NMLS ID #1810501). Equal Housing Opportunity. Offers may vary and all loan requests are subject to eligibility requirements, application review, loan amount, loan term, income verification, and lender approval. Product terms are subject to change at any time. Offers are a line of credit. Loans are not available to residents of all states and available loan terms/fees may vary by state where offered. Line amounts are between $15,000 and $300,000 and are assigned based on product type, debt-to-income ratio and combined loan-to-value ratio. 10, 15, 20, and 30-year terms available. Minimum 600 credit score applies for debt consolidation requests (20 and 30 year terms require a minimum credit score of 640), minimum 700 applies for cash out requests. Other terms, conditions and restrictions apply. Fixed rate APRs range from 6.74% - 14.75% and are assigned based on underwriting requirements and offer APRs assume automatic payment enrollment which may provide a discount (autopay enrollment is not a condition of loan approval). All terms have a 5-year draw period with the remaining term being a no draw period. Payments are fully amortized during each period and determined on the outstanding principal balance each month. Closing fees range from $750 to $6,685, depending on line amount and state law requirements and typically include origination (3.5% of line amount) and underwriting ($725) fees if allowed by law. Property must be owner-occupied. Combined loan-to-value ratio may not exceed 80% (20 and 30 year debt consolidation requests may not exceed 75%), including the new loan request. Property insurance is required and flood insurance may be required if the subject property is located in a flood zone. You must pledge your home as collateral. Loan funding time is dependent on full application and documentation submission, average funding time is 11 business days for 2025, including rescission. Monthly/yearly savings claim is based on average monthly debt savings from originated loans for Q4 2024. Monthly/yearly savings varies based on each loan situation and can be more or less than $800/$10,000. Requirements to obtain 6.74% APR include: debt to income ratio <=15%; cumulative loan to value <= 50%, including new request; loan amount between $15,000 and $150,000; term of 10 years; FICO of 800+; and automatic payment enrollment. Contact Achieve Loans for further details

Affiliated Business Arrangement Disclosure: Achieve.com (NMLS #138464) and Achieve Loans are both wholly owned subsidiaries of Achieve Company. Because of this relationship, your referral to Achieve Loans may provide Achieve.com a financial or other benefit. Where permitted by applicable state law, Achieve Loans charges: 1) an origination fee of 3.50%, and 2) an underwriting fee of $725. You are NOT required to use Achieve Loans for a home equity line of credit. Please click here for the full Affiliated Business Arrangement disclosure form. Please click here for the full Affiliated Business Arrangement disclosure form.

Resolution is available through our affiliate Achieve Resolution (NMLS ID # 1248929). All estimates for Achieve Resolution’s services are based on prior results, which will vary depending on your specific enrolled creditors and your individual program terms. Not all Achieve Resolution clients are able to complete their program for various reasons, including their ability to save sufficient funds. Achieve Resolution does not guarantee that your debts will be resolved for a specific amount or percentage or within a specific period of time. Achieve Resolution does not assume your debts, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. Achieve Resolution’s services are not available in all states, including New Jersey, and their fees may vary from state to state. Please contact a tax professional to discuss potential tax consequences of less than full balance debt resolution. Read and understand all program materials prior to enrollment. The use of Achieve Resolution services will likely adversely affect your creditworthiness, may result in you being subject to collections or being sued by creditors or collectors and may increase the outstanding balances of your enrolled accounts due to the accrual of fees and interest. However, negotiated settlements Achieve Resolution obtained on your behalf resolve the entire account, including all accrued fees and interest. C.P.D. Reg. No. T.S.12-03825.

© 2025 Achieve.com. All rights reserved. NMLS #138464